Employment

Lutheran Social Services of New York has developed a wide range of LIFE programs to assist people as they overcome barriers and meet specific life challenges and events. The agency’s outreach ministry provides a variety of LIFE (Lutheran Initiatives For Enrichment) Services to touch the lives of immigrants, the hungry, victims of domestic violence, older adults, orphans, children in foster care and troubled youth. LIFE services also provide resources to congregations and other agencies to promote volunteerism, leadership development and community partnerships.

Please apply to one of the open positions below or click here to view all open positions.

Latest Openings:

Director of Quality Improvement

POSITION:  Director of Quality Improvement
REPORTS TO:  Vice President for Research and Quality Improvement
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT:  Exempt

GENERAL DESCRIPTION:

The LSSNY Research and Quality Improvement (RQI) Department conducts research and data analysis aimed at better understanding the compliance status of programs across the agency through the lens of continuous quality improvements.  Specifically, RQI monitors programmatic data and information to ensure LSSNY programs comply with all applicable local, state, and federal laws and regulations.  RQI reviews and analyzes data to ensure that while maintaining compliance, programs are also engaged in activities to improve services and clients’ outcomes.

The Director of Quality Improvement reports directly to the Vice President for RQI and assists in the coordination of efforts to identify, develop, and implement plans to improve the effectiveness and efficiency of the compliance and quality improvement initiatives within Lutheran Social Services of New York.

MAJOR DUTIES AND RESPONSIBLITIES:

  1. Work with Vice President for RQI to coordinate and execute implementation plans within all programs/departments towards maintaining compliance and improving quality.
  2. Conduct research about compliance requirements and perform analysis to determine whether LSSNY policies and practices are in alignment with funders’ standards and statutes/regulations.
  3. Support ongoing monitoring of compliance and quality-related activities.
  4. Assist in the development of an effective compliance professional development program that includes the provision of introductory and ongoing trainings in collaboration with LSSNY staff, managers, and other departments as necessary.
  5. Work with Vice President for RQI to assist in developing, recommending, and implementing policies and procedures to ensure programs implement activities aligned with laws and regulations.
  6. Perform data analysis, quality assurance, and data entry as part of monitoring compliance and quality.
  7. Assist with the EthicsPoint Whistleblower site.
  8. Represent Vice President for RQI at meetings and conduct appropriate follow up from meetings.
  9. Support the Vice President for RQI in performing all other job related duties as necessary.

SUPERVISES: Assigned Volunteers

EDUCATION: Master’s Degree.

EXPERIENCE:

  • Minimum of two years of experience working in a social service agency providing pediatric care, foster care, and/or residential services.
  • Minimum of two years of experience in quality assurance and data analysis.
  • Minimum of two years experience implementing Federal, State, and local regulatory mandates.
  • Experience and ability in managing volunteers.

SKILLS & ABILITIES:

  • Experience conducting research and/or investigations.
  • Strong analytical skills, including demonstrated ability to analyze social service data.
  • Demonstrated ability to review contractual agreements and statutes/regulations and effectively synthesize information.
  • Strong leadership skills.
  • Strong written and oral communication skills; including demonstrated ability to clearly present social service data in written and oral presentations.
  • Demonstrated ability to develop and pursue a systematic course of action to accomplish goals.
  • Ability to work independently and as part of a team.
  • Knowledgeable about and experience in conducting analysis with Microsoft Excel.

HOW TO APPLY: All cover letters and resumes can be submitted to Isabel (Nam) Masch (imasch@lssny.org) with “Director of Quality Improvement” in the subject line.

— LSSNY is an Equal Opportunity Employer —

Staff Attorney - Immigration & Legal Program

GENERAL DESCRIPTION: The Staff Attorney will oversee a team of Community Navigators and provide eligibility determinations, review applications for relief, and provide direct legal representation to immigrants.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Oversee Community Navigators who will conduct legal screenings, provide application assistance, document preparation and case management services.
  • Provide direct representation on straightforward and complex immigration cases.
  • Ensure that complex and/or overflow cases are referred to other legal service providers, giving priority to providers funded by the City of New York Human Resource Administration’s Immigrant Opportunity Initiatives Program.
  • Develop relationships with legal and community-based organizations and utilize LSSNY-ILP’s existing networks to expand access for quality immigration legal advice and social services.
  • Work at a minimum of five large-scale immigration legal screening events.
  • Participate in additional legal screening events hosted by other organizations.
  • Develop training materials and training schedule for training Community Navigators and implement such training.
  • Work closely with ActionNYC’s Legal Counsel, who will assist with training and oversight of the legal staff and volunteers.
  • Work closely with ActionNYC’s legal counsel to develop guidelines and protocols to determine whether a case is “straightforward” or “complex”.
  • Participate in all relevant trainings and meetings.
  • Maintain files and records.
  • Generate reports.
  • Other duties as assigned.

SUPERVISES: Community Navigators

EDUCATION:  Juris Doctor

EXPERIENCE:  At least 3 years’ experience as an attorney in the field of immigration legal services is preferred.

SKILLS & ABILITIES:  Strong verbal, writing, analytical, and organizational skills, ability to meet deadlines; ability to relate well to diverse groups of individuals and families; work well in team and partnership environment, computer literate.

OTHER REQUIREMENTS:  Proficiency in a second language, particularly Spanish or Mandarin is preferred.

HOW TO APPLY:  Please submit all cover letters and resumes to Lida Bagley (lbagley@lssny.org) with “Staff Attorney – Immigration Legal Services” in the subject line.

— LSSNY is an equal opportunity employer —

Head Teacher - Early LIFE Program

Lutheran Social Services of New York
POSITION: Head Teacher – Early LIFE Center
REPORTS TO: Director of Early LIFE Center
LOCATION: Various (Brooklyn, Bronx, Manhattan)
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT: Exempt

GENERAL DESCRIPTION:
The Head Teacher is responsible for the academic, instructional, remedial, behavioral and adaptive needs of all their children in an assigned age level classroom, as part of LSSNY’s early childhood program. The teacher must have strong management skills and techniques that can foster the pre-school classroom instructional process and will supervise the Assistant Teachers and Volunteers working in the classroom. The teacher must have a functional understanding and ability to meet all reporting mandates as determined by various governmental agencies. The teacher must work cooperatively with fellow staff, parents, guardians, outside agencies and the funders to better serve our children.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Represent Lutheran Social Service of New York’s mission, values, ethics, and upholds agency Code of Conduct at all times.
  • Oversee and provide classroom activities and instruction tailored to meet the children’s overall developmental goals.
  • Develop curricula and enrichment activities that will encourage student interest and participation
  • Follow schedule as developed collaboratively with the Educational coordinator
  • Prepare daily lesson plans for all instructional periods
  • Keep accurate records of individual student progress throughout the school year
  • Maintain an appropriate physical environment in the classroom or work area
  • Maintain appropriate safety measures to insure the protection of the children and staff
  • Provide enrichment activities for the parents and guardians of our children at specially designated events that may be outside the regular center hours or on non-center days
  • Make suggestions to the Director of Pre-school to further enrich the center’s offerings
  • Assist in other duties as assigned by the Center Director, including assisting with food service, if needed

SUPERVISES:

  • Children
  • Assistant Teacher
  • Volunteers

EDUCATION:

  • Minimum of a Bachelor’s degree in Early Childhood Education.

EXPERIENCE:

  • Minimum of 2 years experience in a child care setting

SKILLS & ABILITIES:

  • Demonstrated ability to provide instruction for the Early Childhood age level population.
  • Demonstrated ability to provide effective management skills and techniques for an Early Childhood age level population.
  • Demonstrated ability to effectively communicate with the site. director administration, fellow teachers, service staff, parents and guardians.
  • Demonstrated ability to write appropriate and targeted student progress reports.
  • Demonstrated ability to adapt your area of expertise to meet student learning needs.
  • Demonstrated ability to work with parents and other community members to meet student learning needs.

This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency.

HOW TO APPLY:

All cover letters and resumes can be submitted to Ms. Khmaele McLeod-Cato (kmcleod-cato@lssny.org).

Please include “Head Teacher” in the subject line of your submission.

 

—-LSSNY is an Equal Opportunity Employer—-



				
Director of Early Childhood Center

POSITION: Director of Early LIFE Center
REPORTS TO: Assistant Executive Director for Early Childhood Education – Borough-wide
DIVISION: Early Childhood Education
CLASSIFICATION: Management Team
EXEMPT/NONEXEMPT: Exempt

GENERAL DESCRIPTION:
The Director of Early LIFE Preschool is responsible for the running of a daily childhood program at a particular site, current and future planning opportunities, supervision of staff and children and the provision of all needed and required services at that particular site, as presented by Federal, State, local government mandates and the Early Learn Contract with ACS.

MAJOR DUTIES AND RESPONSIBLITIES:

  • Oversee early childhood program at a particular program sites;
  • Make recommendations to the Borough Director for Early LIFE regarding the hiring, termination, and job performance for related services, instructional, behavioral and facilities staff
  • Maintain and advance high quality early childhood programs and high performing classrooms for young children;
  • Collaborate with LSSNY leadership, the ACS Leadership staff, Head Start Policy Council and Head Start Board Committee to align goals to ensure a continuum of care and better educational and life outcomes for children.
  • Engage in ongoing research and development to keep abreast of trends;
  • Establish relationships with key stakeholders – coalitions, community groups, government and families.
  • Continue to define and refine programmatic outcomes;
  • Support child outcomes for long-term, comprehensive model.
  • Work with staff, Parent Policy Council, and Board Head Start Committee to ensure that the program meet Head Start Performance Standards;
  • Work with ACS leadership to create systems to track, monitor and analyze child outcomes, individually and at an aggregate level;
  • Support ongoing program evaluation efforts;
  • Use data to inform improvements in practice.
  • Oversee fiscal planning and management;
  • Oversee program operations to ensure compliance with all Head Start and Department of Health standards;
  • Support all audits and monitoring reviews.
  • Develop a highly competent early childhood workforce in line with federal, state and city standards;
  • Establish core competencies and standards of excellence;
  • Create a professional development system including, crafting individual professional; development plans, identifying professional activities, and promoting ongoing professional training;
  • Serve as a mentor/coach to early childhood staff.
  • Lead, supervise and serve as a role model to teaching teams through communication and collaboration.
  • Recruit staff through community outreach and overseeing the interview, hiring and orientation process.
  • Create positive partnerships with families by serving as a resource and responding to questions and concerns.
  • Focus on establishing and maintaining on-going marketing efforts to sustain enrollment.
  • Maintain active waiting lists, enrollment, payroll, and center/school expenses systems.
  • Review important decisions with the Borough Director and be responsive to the requirements of the home office.
  • Lead the center/school to achieve and maintain NAEYC Accreditation.
  • Develop budget in conjunction with Borough Director and maintain accurate and current financial reporting.
  • Ensure that all staff interact and communicate respectfully with children demonstrating an inclusive environment.
  • Ensure that all licenses and permits are current.
  • Collaborate with LSSNY departments including finance, marketing and human resources.
  • Attend and actively participate in meetings, conferences, regional functions, and trainings.
  • Support organizational mission, philosophies, values, goals, and policies

SUPERVISES:

  • Supervises all staff members in a program site including for Health, Curriculum and Instruction, Family Supports, and Administration

QUALIFICATIONS

EDUCATION:

  • Master’s Degree in Early Childhood Education or a related field

EXPERIENCE:

  • Minimum of 5 years previous educational administrative experience, one year in the area of special education or some related field

CERTIFICATIONS:

  • Must be NYS certified.

SKILLS & ABILITIES:

  • Demonstrated ability at hiring and maintaining dedicated and professional staff
  • Demonstrated ability at understanding and meeting student IEP mandates
  • Demonstrated ability at managing a school program on a daily basis which insures regulatory compliance as well as safety and security of all staff and students
  • Demonstrated ability at communicating through various mediums with staff, students, parents, guardians, regulatory monitors, CSE representatives, local caretakers
  • Demonstrated ability to supervise and evaluate staff as required through various mediums
  • Demonstrated ability to manage student progress both academically and behaviorally
  • Demonstrated ability to work with community leaders and community groups
  • Demonstrated ability to understand and implement regulatory mandates as provided from the Federal, State or local governmental agencies
  • Demonstrated ability to work cooperatively and professionally with the Borough Director

This positions description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency.

HOW TO APPLY

All cover letters and resumes can be submitted to:

Khamele McLeod-Cato  (kmcleod-cato@lssny.org)

[please include “Director of Early Childhood Center” in the subject line]
Education Coordinator - Early LIFE Program

  • The Education Coordinator is responsible for curriculum content for the early childhood pre-school, adapting standards to the needs of the child at the Early LIFE Center. The Education Coordinator will manage, generate and oversee each child’s individual progress, working cooperatively with the pre-school Director, classroom teachers, parents, guardians, ACS and DOE.
  • For additional info click here.
  • All cover letters and resumes can be submitted to Khamele McLeod-Cato (kmcleod-cato@lssny.org) with “Education Coordinator” in the subject line.
  • LSSNY is an Equal Opportunity Employer
Speech Pathologist – Special Needs School

  • The Speech Pathologist ensures that students who need speech services, as identified on their Individual Education Plans, receive such services, and provides necessary speech evaluations and updates. Speech services can be provided on an individual or group basis and can also be provided in a separate location or in the classroom at the teacher’s discretion.
  • For additional info click here. 
  • All cover letters and resumes can be submitted to: Marie Louis (Mlouis@lssny.org) with “Speech Pathologist” in the subject line.
  • LSSNY is an Equal Opportunity Employer
Case Manager - Community House

POSITION: Case Manager – Community House
REPORTS TO: Supervisor of Social Services
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT: Non-Exempt Salaried

____________

GENERAL DESCRIPTION:

The Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.

MAJOR DUTIES AND RESPONSIBLITIES:

  • Carry caseload (total # to be determined).
  • Represent Lutheran Social Service of New York’s mission, values, ethics, and uphold agency Code of Conduct, at all times.
  • Link clients with appropriate providers and resources throughout the continuum of health and human services and care settings based on the needs and values of the client. Escort clients to scheduled and unscheduled psychiatric/medical care.
  • Ensure that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintain a non-judgmental, unbiased approach.
  • Organize, facilitate, and escort as needed for on/off-site activities in addition to managing a minimum of two ongoing groups. Track client participation in the client record.
  • Conduct unit inspections and ensure proper follow-up to findings, assisting clients as needed.
  • Maintain client records as “audit-ready” at all times, as required by program funding sources. This includes, but is not limited to, recording progress notes, constructing service plans, updating medical and mental health information, and completing psychosocial assessments.

EDUCATION & EXPERIENCE:

  • Bachelor’s Degree with a minimum of 2 years in human services or HS Diploma/GED with a minimum of 5 years in human services
  • Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements

SKILLS & ABILITIES:

  • Good spoken and written expression.
  • Good time management skills, able to handle multiple tasks and assignments at once.
  • Flexible, able to work some holidays and weekends.
  • Able to establish therapeutic relationships with clients and positive working relationships within LSSNY and with external agencies.
  • Proficient in internet navigation, E-mail, and Microsoft Word.

OTHER REQUIREMENTS:

  • Crisis intervention skills.
  • Willing to participate in continuing education.

This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to meet the needs of our clients, residents or agency.

HOW TO APPLY

All cover letters and resumes can be submitted to: Fitzroy Sobers (fsobers@lssny.org) with “Case Manager” in the subject line.

Equal Opportunity Employer – Affirmative Action Plan:

LSSMNY is committed to maintaining a diverse workforce at all organizational levels. It is the company’s policy not to engage in employment discrimination against any person employed or seeking employment with LSSMNY on the basis of race, creed, color, national origin, religion, sex, ancestry, marital status, disability, age, sexual orientation, gender identification, citizenship, or status as a covered veteran. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion and separation.